Westminster Council and City West Homes are planning to close the Soho and Covent Garden Housing office

Westminster Council and City West Homes are planning to close the Soho and Covent Garden Housing office in Broadwick Street and relocate the staff and services to Lisson Green. The Office manages CWH property art Dufours Place, Irving House, 47 Old Compton Street, 17 Berwick Street, Kemp House, City of Westminster dwellings and Marlett Court which include Fletcher, Beaumont and Sheridan buildings. As part of the cost-cutting exercise they plan to let the office to a commercial concern.

We have started a petition to keep the office open:


This is what residents say:

“CWH has given their reasons for the closure, but without any prior consultation. 1. Confidence in CWH among residents is already low, this is likely to make things worse. 2. There will be a loss of convenience for both residents and CWH staff. 3. The premises are for community use, so Westminster Council should not be considering letting commercially.”

“The office has been so supportive because my Gran lives in the block and does not speak English. Other Chinese residents also live there and do not speak English but the office helps them when they have lost their key. And help them immediately when they have issues with reporting about the plumbing issues. The office is vital – there are so many elderly residents and the office provides essential support.”

“It’s essential we should retain an Estate Office in our area, given the hundreds of residents who will be affected by its closure. Considering the problems being experienced by so many CityWest Homes residents in Soho, the loss of a nearby Estate Office to which they can turn for help and support would be frightful.”

Clair Malone who lives in Kemp House and has relied on the estate office for many years due to a disability has written a blog about the proposed closure of the office.


This entry was posted in City West Homes, Covent Garden, Housing, Soho, West End, West End WArd Labour Action Team, Westminster City Council and tagged , , , . Bookmark the permalink.

One Response to Westminster Council and City West Homes are planning to close the Soho and Covent Garden Housing office

  1. Terry Ward says:

    Hallfield estate office was closed in 1996 and it did not work so they reinstated it but they have now closed it again and relocated to 155 Westbourne Terrace now there is no contact with housing officers as phone calls are taken by the receptionist who 9 times out of 10 says ” the person you require is in a meeting or not at there desk ring back later or even can you deal with the situation yourself” Not once have CWH said the money saved will be reflected in rent reductions or lower service charges

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